Configuring Polycom IP Phones to use BLF (Busy Lamp Field) on Asterisk IP PBX I have done a lot of Asterisk IP PBX installation using Polycom IP Phones and I consider them to be one of the leading providers of IP Phones. They are highly configurable, easy to provision and deploy and are durable. Lately, […]
Call Routing feature for Asterisk IP PBX for your Small Business. This is Part 4 of the series on Why Small to Medium Sized Businesses (SMB) should be using VoIP. In this article, I will explain what this feature is capable of for your Small Business. Small Businesses and Small Offices can take full advantage of Call Routing […]
Customized Inbound Greetings for Small Business VoIP This is Part 3 of the series on Why Small to Medium Sized Businesses (SMB) should be using VoIP. Utilizing multiple IVRs, different inbound calls can be programmed to use its own distinctive custom greeting. This is particularly useful if you have multiple companies or department that share one Asterisk IP […]
IVR or Interactive Voice Response for Small Business VoIP This is Part 2 of the series on Why Small to Medium Sized Businesses (SMB) should be using VoIP. I am sure most us have encountered this feature which allows the caller to interact with your voice menu. You will typically see this at location where you want the […]
Why Small Business and Medical Offices should use VoIP Common question we come across for our VoIP PBX implemtation is this: Why should I invest the time and money into a VoIP PBX system such as Asterisk IP PBX when my analog circuits are working fine for me? To be straight with you, there are […]
Asterisk IP PBX Timezone setting for Polycom IP Phones Recently with the DST time change, we have had many inquiries regarding DST settings for Polycom IP Phones. Some states such as Arizona and Hawaii do not observe DST so their MAC config files need to be revised in anticipation for this. For Arizona phones, we […]
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