Issues with Forwarded Calls rolling over to Previous Extension’s Voicemail NOTE: The following information has been revised on 02-16-2012 Recently, I have run across an issue with Asterisk IP PBX. The issue is not readily apparent but occurs when an extension is forwarded to another extension. Also, it only happens when it rolls over to […]
Amazon AWS EC2 Web Service can be used for Basic Asterisk IP PBX Installation proving Scalability, Reliability, and Mobility In this series, I will details the steps I took to install Asterisk IP PBX on an Amazon EC2 Web Service Cloud. There aren’t too much information out there so I will do my best to […]
What we can do with Asterisk IP PBX on Amazon’s AWS EC2 Cloud It seems like the popular term these days is “Cloud Computing”. Cloud computing? What is that? Apparently, it means different things to different companies. Some companies call a SasS or Software as a Service a cloud, some web hosting companies call a […]
Configuring Polycom IP Phones to use BLF (Busy Lamp Field) on Asterisk IP PBX I have done a lot of Asterisk IP PBX installation using Polycom IP Phones and I consider them to be one of the leading providers of IP Phones. They are highly configurable, easy to provision and deploy and are durable. Lately, […]
Small Office Phone Systems’ Unique Requirements I receive a lot of questions from Small Offices regarding their Phone System and our recommendation. I thought long and hard about this and knew that this is a market that is in need of serious help. When questioned, most of the Small Offices were looking into VoIP Phone […]
Customized Inbound Greetings for Small Business VoIP This is Part 3 of the series on Why Small to Medium Sized Businesses (SMB) should be using VoIP. Utilizing multiple IVRs, different inbound calls can be programmed to use its own distinctive custom greeting. This is particularly useful if you have multiple companies or department that share one Asterisk IP […]
IVR or Interactive Voice Response for Small Business VoIP This is Part 2 of the series on Why Small to Medium Sized Businesses (SMB) should be using VoIP. I am sure most us have encountered this feature which allows the caller to interact with your voice menu. You will typically see this at location where you want the […]
Why Small Business and Medical Offices should use VoIP Common question we come across for our VoIP PBX implemtation is this: Why should I invest the time and money into a VoIP PBX system such as Asterisk IP PBX when my analog circuits are working fine for me? To be straight with you, there are […]
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