Simple Dial Plan for a Small Business & Medical Office VoIP Implementation While Interactive Voice Response (IVR) and Auto Attendant can be utilized with our hosted VoIP system, I found that a lot of small businesses and medical offices prefer to have all inbound calls ring individual or call groups directly. However, lot of customers [...]
Small Business | Medical Office Voip Guide: How to Configure Asterisk IP PBX to Transfer Calls Directly to Voicemail I have had many requests from Small Business owners to allow Transferring Calls directly to Voicemail. This feature is very useful for a busy Receptionist and is a great option for putting callers into a parking [...]
Case Study of an Eldery Couple that uses Video Conferencing with their Grandchildren Recently, I was contacted by an elderly couple in Hawaii. The customer wanted to talk to their Grandchildren in another State using Video feature of the Grandstream GXV3175 Multimedia IP Phone. The grandmother talked to the Grandchildren about 3 to 4 hours [...]
BLF or Busy Lamp Field use in Medical Offices Oftentimes, I get asked what BLF is and what purpose it has for Small Offices and Medical Offices. BLF stand for Busy Lamp Field and it is used mainly to monitor the line status on a specific extension. This is especially useful for a receptionist in [...]
Benefits of Hosted VoIP for Small Business With availability of reliable Internet Connection and abundant bandwidth, there is very little reason not to go with a Hosted VoIP Service for your Small Business. Hosted VoIP Service provides easy to use, full featured phone system at a fraction of the cost of traditional PBX system. It [...]
Configuring Asterisk IP PBX running on Amazon AWS EC2 to Start Automatically on Reboot After I install Asterisk IP PBX on Amazon AWS EC2 Cloud Servers for testing, I usually run a command “make config” to modify the config files so that Asterisk starts automatically upon Server Reboot. Well this time, it did not work [...]
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