Recommended Medical Office Hosted VoIP Features – ExpressVoice

Medical Office | Private Practice Hosted VoIP Available Plans and Recommended Features

Medical Offices and Private Practices have unique Phone needs that require special attention and this is where VoIP phone system shines in both simplicity and function.

Simplicity:
ExpressVoice hosted IP PBX solution provides any Medical Offices and Private Practices to simply plug in their IP phone to the network and use the ExpressVoice IP Phone System with very little configuration. If the IP Phones were purchased through Express Interconnect or VoIP Phones Direct, it will be delivered pre-configured for you eliminating the need for any configuration onsite.

Function:
ExpressVoice hosted IP PBX will provide your Medical Office staff with Full Featured PBX functionality which previously was not attainable unless a small fortune was spent on a dedicated phone system. The availalbe features can be as simple as voicemail to email and as complex as multiple IVR/Auto Attendant, Call Conferencing, and Call Groups.
Below are typical features we can enable for staff with different roles in your Medical Office | Private Practice. Please note that this is what a typical installation will allow and more advanced features are available. The list below also has recommended IP Phone as a reference:

Receptionists: Grandstream GXP2110 or Yealink T28P IP Phones
Dedicated Incoming Phone Number (Can be your existing phone number)
Auto Attendant to configure the Call Routing such as Follow Me, Hunt Group, etc.
Day and Night IVR (Interactive Voice Response) which will prompt the Callers to press a specific number to reach doctors/nurses, etc.
BLF (Busy Lamp Field) to monitor other phones and extensions for use
Call Transfers (Blind Transfer and Attended Transfer)
Call Parking to Park Calls until someone is available to answer the call
Call Queue to have incoming calls held in a queue until answered in a sequential order
Call Pickup button to allow any Receptionists to answer the Main Line at their own desk
Voicemail to Email as an Attachment

Nurses: Grandstream GXP2100 or Yealink T26P IP Phones
Call Routing such as Hunt Group, Follw Me, Call Forwarding
BLF (Busy Lamp Field) to monitor the Doctor’s phones and extensions for use
Call Transfers (Blind Transfer and Attended Transfer)
Call Parking to Park Calls until someone is available to answer the call
Call Pickup button to allow any nurses to answer each other’s extensions
Voicemail to Email as an Attachment and Remote Access to Voicemails from anywhere
Video capability to directly dial the Doctors or other Nurses

Doctors: Grandstream GXP2100 or Yealink T22P IP Phones
Call Routing such as Hunt Group, Follw Me, Call Forwarding
Call Transfers (Blind Transfer and Attended Transfer)
Call Parking to Park Calls until someone is available to answer the call
Dedicated Virtual Conference Rooms for conferencing with others
Voicemail to Email as an Attachment and Remote Access to Voicemails from anywhere
Video capability to directly dial other Doctors or Nurses

Exam Rooms: Grandstream GXP2000 or Yealink T20P IP Phones
A basic function usually used as an intercom

Lobby Area: Grandstream GXP2000 or Yealink T20P IP Phones
Basic Outbound Calling

ExpressVoice hosted IP PBX plans start at $99 a month for 5000 minutes.

Small Business Elite Plan: $249 a month for up to 10 phones/extensions + 199 Setup fee

• 10000 total minutes included for continental US for all extensions
• Unlimited Concurrent Calls
• Additional 10000 minutes available
• Includes 5 inbound telephone number which some can be your current numbers
• Includes Meetme Virtual Phone Conferencing
• Includes BLF (Busy Lamp Field) for Monitoring Phone States
• Includes Custom Inbound Voice Response and Autoattendant configuration
• Customizable Call Forwarding, Hunt Groups, Follow Me features
• Includes Voicemail to Email and remote access to Voicemails
• Month to Month without long term contract

We offer other Small Business | Medical Office Plans with details to follow soon.

If you are looking for a Hosted VoIP system that is easy to set up, have the full functionality of traditional PBX system at fraction of the cost, AND do not want to worry about Maintaining your Out of Warranty Legacy PBX Equipment, please contact us at any time. I can be reached at 503-820-3513 or emailed at support@ExpressInterconnect.com. I would be glad to give you any advice or recommendation that will fit your needs.

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About Express Interconnect: We are a Portland, Oregon based Small Business VoIP Phone Consultant specializing in implementing quality VoIP PBX system based on Asterisk IP PBX. We can be reached at 503-820-3513 or via email at: support@ExpressInterconnect.com and can help with any questions you might have.

Due to Demand, we have finally branched out into Hosted VoIP Phone Service for Small Businesses.  Our Hosted VoIP Service provides full Asterisk IP PBX functionality in a simple Plug and Play system.

Also, please make sure to visit our on-line store at VoIP Phones Direct for all of your IP Phone needs. We carry Grandstream, Polycom, Snom, Aastra, and Yealink IP Phones with a 14 day money back guarantee and FREE UPS Ground Shipping.

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